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Cloud Support Engineer

Coburg, Australia

Job DESCRIPTION

A Cloud Support Engineer transforms business objectives into tangible configurations, policies, and security practices as they relate to users, content, and integrations. Collaboration Engineers leverage their understanding of their organization’s mail routing and identity management infrastructure to enable efficient and secure communication and data access. Operating with an engineering and solutions mindset, they use tools, programming languages, and APIs to automate workflows. They look for opportunities to educate end users and increase operational efficiency while advocating for G Suite and the Google toolset.

Also as Cloud Support Engineer you are responsible for handling first and second level support of service requests. This relates to all technology, including workstations, mobile devices, servers, printers, networks and vendor specific hardware and software for all our clients’ remote and onsite service and support needs.

Location

You will be required to work at our main office, at client’s premises or remotely.

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